Uber eats order never arrived. If a delivery person made a reasonable effort to contact you after arriving at your delivery address, you may not be eligible for a refund. Once the timer runs out, we can then mark the order as an attempted delivery, where we're allowed to keep the food with no repercussions. My order never arrived Our goal is to fulfill every order. After this time-frame, we may be unable to provide a refund or other resolution. You just click you need help with a previous order, and you don’t even have to deal with a live human. Our goal is to fulfill every order. Did you place an Uber Eats order but it never arrived? This guide covers what may be responsible and how to address the situation. Note: If you selected the delivery option “Leave at door”, please check your door to make sure your order has not already arrived. The refund is basically instantaneous. May 7, 2024 ยท When your Uber Eats order goes missing or doesn‘t arrive within an hour of the estimated delivery time, you can report the order missing through the Uber Eats app. mmj mha7u 2pwyu zdnt ykxbb x1qmr 12uu nrg 7cf0 4sm1nl