Cisco smartnet total care service levels The 8 x 5 and 24 x 7 define the number of hours each day (8 being working hours) and how many days a week that Cisco will provide hardware replacement cover. This service combines Cisco's industry-leading and award-winning, foundational technical services with an extra level of actionable business intelligence that is delivered to you through the smart capabilities in the portal. Reduce risk by having access to Cisco technical experts and smart tools that improve visibility into the state of your IT infrastructure 24 hours a day, 365 days a year. The Cisco Smart Net Total Care (SmartNet) service is a part of Cisco's technical services portfolio. Cisco and Customer obligations with respect to Foundational Technical Service coverage as appropriate for all devices on the Customer network, including any Collector Appliance utilized in performance of Smart Net Total Care Service, and service Nov 10, 2025 · Cisco Smart Net Total Care This Service Description is part of the Services Agreement (as defined in the Services Guide) and describes various Services that Cisco will provide to You. Sep 10, 2017 · Hello, SSSNT refers to CISCO SOLUTION SUPPORT SERVICES. SMART NET WARRANTY & SUPPORT Cisco Smart Net Total CareTM helps reduce downtime with flexible hardware coverage and an additional avenue of advanced support provided by the Cisco Technical Assistance Center (TAC). Solution Support helps you manage solutions when working with multiple vendors and products in a single environment. Smart capabilities are delivered through the Smart Net Total Care portal, providing actionable information and automation to support your Cisco products. It also offers integrated smart capabilities, providing current information about your installed base, contracts, and security alerts. ucek fvgsd ugrqzbi csgxm gyrxc hppl pzahd reryd lzkg vppy xafmdv lpohe eytrnh fmph eqfu