Xfinity speed test not working.

Xfinity speed test not working On my end I don't see any change in observed behavior to suggest that the plan upgrade affected the speed at all. This morning I opened an Android emulator (NOX) so I could use the Xfinity app to check internet speeds, it shows this result: Gateway Test Details Plan Speed - 800 Mbps (down) 20 Mbps (up) Speed to Gateway 957. Be cautious of any internal speed test that your ISP may refer you to. Note: If your modem is not compatible with your speed tier, it may be assigned a default speed tier; 30/5 with only one downstream and one upstream channel. As members of the Digital Care Team here at Xfinity, we can help with a wide array of concerns including troubleshooting, billing, plan changes, and more. If you have Xfinity Voice, you won't be able to make/receive calls, including emergency 911 calls, until your Gateway is back online. If there is a managed switch, check similarly. SecurityEdge customers need to call (855) 378-7879, Monday through Friday, 8:00 am – 8:00 pm ET to activate their service. For the sake of brevity, I'll skip all of the unsuccessful steps I took to troubleshoot the problem (including an Xfinity tech coming to my house and working on the issue for a few hours). 2. 6 Mbps Latency 18 ms What exactly is "Speed to Gateway"? Why does the download test work, but not the upload test? Why am I seeing "Latency Test Error"? Speedtest. When running the speed test option in UDM's Network app/page I can't seem to max out the upload. OOKLA (speedtest. They're fairly accurate, but it's tough to estimate real-world speeds. Feb 19, 2024 · Xfinity Speed Test – Comparison with other speed test tools. But like Xfinity said: they have a team of engineers and technicians who are working 24/7 to keep the network running smoothly. 4 days later and suddenly I notice that performance has gotten worse and after running a speed test Internet speed tests, like this one or the test found at SpeedTest. speedtest. Learn about TV, internet, home security, and more Sep 15, 2023 · Does Xfinity slow down your internet if you don’t pay? If you don’t pay the bills on time, Comcast will impose a penalty on your next bill instead of reducing your internet speed. Rather, the Pods will help you connect in areas where you could not previously connect to your in-home WiFi. com, or the Outage Map. May 25, 2023 · For example, if you have a speed tier that provides download speeds up to 200 Mbps, Pods will not provide that speed throughout your home. The video is also available at the bottom of this post. You can also use Downdetector to check for outages, further helping you determine the root cause of problems Do Not Sell My Personal Information Speedtest by Ookla - The Global Broadband Speed Test Use Speedtest on all your devices with our free desktop and mobile apps. Examples of this type of software include McAfee, Norton, and AVG. However, within 30 minutes, it would drop back down again to 600+ mbps at the Ethernet ports. net, measure the latter, or the speed reaching the device running the Feb 25, 2022 · Follow the troubleshooting tips below if you experience issues with your Xfinity Internet or WiFi connection. 01. Maybe once again xfinity can't handle the traffic from so man Xfinity Speed Test. We’ll give you the details on these quick fixes first. DM Email Notification Not Working. We recommend running an internet speed test every few months. Mar 11, 2025 · We appreciate the update and I'm thrilled it's working for you now. Device Speed VS Plan Speed Jan 27, 2023 · Xfinity's speed test: 180 Mbps. Same issue. 60-70 Mbps wired and 600+ Mbps wireless. It’s available on iOS and Android devices and measures upload speed, download speed and latency. Even while testing with a direct connection. I get the modem 2 day later and had issues activating it. net, fast. If your connection speed looks good, the website or app you're using could be limiting your speed or they may be experiencing an outage. We would like to show you a description here but the site won’t allow us. Pods won't exceed the maximum provisioned speed of your Xfinity Internet tier of service. It takes from 35 to over a minute to open load up a page. 2 Gbps plan. net): 85 Mbps. Aug 11, 2017 · Then run an XFINITY Speed Test while directly connected to your modem/gateway with a wired connection. To get the most accurate results for your initial speed test, unplug your router from the modem and connect a computer to the same port on the modem using an Internet speed tests, like this one or the test found at SpeedTest. Faster download speeds help to give you a better experience as you work, learn, and stream from home. 02 Firmware Version V6. The penalty usually amounts to around $10. I've restarted the model and router while working with the app assistant, but it didn't work. There are other tricks they use such as prioritizing traffic to speed test servers, or at least ignoring throttling, which means speed tests may not accurately reflect what kind of access you're going to get. Oct 2, 2024 · I was also was able to test the gateway speed as recent as yesterday morning 1/14/24 before a service technician came out because the gateway speed was failing Xfinity's own standard of 75% of the plan speed. Then Internet heath comes up. The results were almost exactly what we expected ― they’re right in line with the connection speeds promised by our ISP, and they’re also in the same range as results from other competing speed test applications. me due to no JS, and ISPs are less likely to prioritize it and make exceptions), and will show the speed you'll get when streaming Netflix or About Our Xfinity Speed Test Tool. Jan 1, 2024 · Do not know if Xfinity uses them or not. However, it is best to go to the official Xfinity website for the speed test for the most accurate results. Using the Xfinity Speed Test website: Xfinity offers an online speed test on its official website or through theXfinity TV Packages My Account app that is simple to use. See the troubleshooting guide . Finally, check the actual negotiated speed on the computer you are testing with. Sometimes, the solution is as simple as moving your router a few feet or restarting your equipment. Aug 1, 2024 · Compare your Xfinity speed test results to Xfinity’s overall average speeds from 2023 -2024. So just got 2gig speed from Xfinity. Still the same thing. sorry I been hectically busy. Click the Statement PDF link under Current Statement or click on the statement date range you want to view. I have a problem with Speedtest Select the option you are having issues with and help provide feedback to the service. Device Speed VS Plan Speed Apr 7, 2025 · (Comcast owns Xfinity. xfinity says use their speed test but it's all over the place. @SebriaD69360 Hey @Xfinity our cable not working 2025-05-07 17:30:05 @Churro0421 Dec 31, 2021 · On 10/22/2021 comcast email """ We're excited to share that we're increasing your download speeds from 200 Mbps to up to 300 Mbps. Device Speed VS Plan Speed Speedtest is a service that lets user test the speed of their internet connections. Whether you're troubleshooting slow internet or simply checking for consistency, regularly testing your internet speed can help. After following the provided instructions and setting up the wifi successfully I tested my internet speeds to find that while not at advertised(1200down) were still well faster than what the previous box supplied. My modem signals are within specs and I think I should at least be getting 940mbps or even faster since Xfinity gives more speed than advertised. Clicking on start or the settings gear does nothing. They allow you to test Xfinity speeds on any device with one click, as the Xfinity speed test site. When compared with your internet plan’s advertised speed, this reading will help you determine if you’re getting the speeds you’re paying for. There are a bunch of different Xfinity apps that do different things. PCs have several issues when running speed tests and unless you know how to resolve your test will be skewed by the device you are testing on. Mar 3, 2020 · Then run an XFINITY Speed Test while directly connected to your modem/gateway with a wired connection. Oct 29, 2022 · the xfinity upgrade team should have a designated team to dispatch as part of planning to work on problems later on when issues arise on their "upgrade". Aug 10, 2017 · Follow the troubleshooting tips below if you experience issues with your Xfinity Internet or WiFi connection. Jan 29, 2024 · Hi there, @N0_service Xfinity xFi allows you to test the speed of the Xfinity Internet connection to your xFi Gateway. But I am still seeing the same old 40 Mbps upload speed when I run a speed test. I have the 1. Feb 1, 2022 · When your Xfinity internet service isn’t working, it can seem like the end of the world, but luckily we’re here to help. . Device Speed VS Plan Speed It's frustrating that Comcast Business tech support can't see the same results for a modem speed test that I can see as Comcast Business customer. It’s a quick and easy way to assess whether your connection is running at the advertised speeds. Support told me that my modem wouldn't accept the latest firmware. It took over a minute for the speed test page to load up on my ethernet pc and then it said 24. Below is the image from the Ookla speed test. Note: This speed test can be used to test any internet provider, not just Xfinity . Jul 2, 2022 · The lack of improved download after upgrading and speed test saying you have 300 may be separate issues or perhaps my problem extends farther for other people that it does for me. That said, Xfinity speed test data from Ookla shows that Xfinity's median download speed is 239Mbps, and recent data from How the Comcast/Xfinity Speed Test Works. I had a Xfinity technician (Kyle, he was excellent!) come to my home last week to check out my lines. I have since switched to DSLreports speed test which allows selection of several test settings in the advanced section. Jun 2, 2024 · So, every time I try to run a speed test within the Xfinity app it NEVER completes. This test is available to Xfinity Internet customers with compatible xFi Gateways (excludes DPC3939 and AX5001 models) through the Xfinity app. Second, there is no congestion on my network. If it is set to High, test will fail. If possible, run a speed test from a computer that is connected via an ethernet cable to your modem or router. Xfinity’s average download speed was 234 Mbps while its average upload speed was 25 Mbps. Use our Xfinity speed test to measure your download speed, upload speed, and ping (latency) in real time. This is being tested on a windows desktop PC with an ethernet connection directly to the gateway. But clicking on the More About Speed links on the left side of the screen do work. Contact Xfinity Support: Mar 25, 2021 · Check the actual negotiated speed for the interface going to a switch or computer (if direct). com. The app know the model of my cable modem, and I had no issues previously. I figured after a tech came out last week to replace my broadband line that the tests would work. A test of around 100 usually indicates the device you are testing with has 10/100 Ethernet. Consider Feb 13, 2024 · The reason why Xfinity is slow is due to interference in your home as well as Xfinity throttling. Oct 20, 2022 · After testing with speed test and xfinity's speed check, my internet connection is only running at about 700 Mbit instead what I used to get 1. They would send a command to the modem and it would jump up to the speed I’m promised. They sent out a tech - he confirmed 2 gig is working fine at the entrance to house and the cable that plugs into modem also get 2 gig on his test machine. Device Speed VS Plan Speed May 24, 2024 · My Xfinity App says my home internet is offline but it's working and I can even do a speed test in the app. How to Perform a Speed Test With Xfinity? Performing a Oct 9, 2023 · Im paying for 2000mb/s and only getting between 600-700 I’ve ran test on multiple devices and used multiple speed test sites and apps and get the same results every time. ) If the issue is an outage in your area, there won’t be much you can do except wait for the network to come back again. com: 70 Mbps. i got a cat7 Jan 24, 2025 · When I try and run diagnostics, it says no outages found all my devices are connected strongly, but it will not give me a speed test. I appreciate your time in reaching out here on our Xfinity Forums and I hope you have a fantastic weekend! Oct 9, 2018 · 7) Make sure your signal levels meet specifications. This typically happens if anti-virus or firewall software on your computer is intercepting test traffic. The Comcast tech wanted to blame my iMac but the speed test doesn't fail when I use the Google speed test. Several factors can impact the speed recorded by a test: Devices (phones, tablets, PCs, etc…) can have very different Wi-Fi and cellular radio capabilities. Select "Xfinity Support" from that list - An "Xfinity Support" graphic replaces the "To:" line Type your message in the text area near the bottom of the window Press Enter to send it. Jan 17, 2022 · I’ve had numerous calls to Xfinity Advanced Technical Support. Sep 20, 2024 · In today’s digital world, having a reliable internet connection is crucial. Fast. Device Speed VS Plan Speed Test the Problematic Device. And/or watch a how-to video . Instead, type "Xfinity Support" there - As you are typing a drop-down list appears. About our Xfinity internet speed test. Device Speed VS Plan Speed Apr 4, 2023 · I was having the exact same problem. But with 2. Your first speed test is to see if you’re getting the correct speeds to your home compared with what you’re supposed to get from your internet provider. Check out these free and easy-to-use internet speed tests online to ensure you get the speeds you’re paying for. This is usually lower than your overall plan speed. How Does the WiFi Speed Test Xfinity Work? The Xfinity internet speed test works by sending a small amount of data from your device to a server and measuring how long it takes for that data to return. I also tested this with a laptop and a cat6 cable directly to the gateway. I ALWAYS get the "something went wrong" message. Mar 18, 2021 · Get links on the cables at 2. Netflix runs speedtest. I ran it a couple of times more just to be sure. When logging into the Xfinity App, scroll down to "Check your speed". 3 months I waited until FINALLY my XB7 arrived. net and try to use the Node hosted by Comcast near me. If my pc is pinging off Arizona or whatever then maybe something needs fixing. It uses multiple servers to test your speed, so it’s known for its accurate and reliable results. Nope. Speed Test. com from your computer provides the same troubleshooting a customer service agent does, but without the wait on the phone. Description For xfinity-app. Whether you're troubleshooting slow connections or just curious about your current speeds, this tool provides accurate and real-time insights into your download, upload, and ping speeds. Jan 11, 2025 · The "To:" line prompts you to "Type the name of a person". Usually measured in Mbps or Gbps. net, measure the latter, or the speed reaching the device running the test. Nov 8, 2021 · If any of you have noticed that the speed test to your gateway no longer works, check you firewall security settings. To use the Comcast/Xfinity Speed Test, you simply visit the tool’s website and click the Internet speed tests, like this one or the test found at SpeedTest. What could be improved: Customer service Mar 6, 2020 · I'm getting 88mbps at the moment on my laptop with wifi. Speeds naturally vary from device to device. Xfinity For full functionality of this site it is necessary to enable JavaScript. M-LAB, used by quiet few including Google. com, speedtest cli, google speed test (literally just the speed test you get by searching google for "speed test"), google drive download (I decided to do two downloads at once since google appeared to be limiting it to 50MB/s per download), and speedof. Comcast internet speed test is a valuable tool designed to assess and measure the speed of your internet connection. These sites also predict speed originating from off-network servers within the global in order to evaluate speed from diverse connection point. There are plenty of tools in the market to test your internet speed. This will test your speeds and show what speeds you are getting. This tests the speed to the modem from the Comcast network. Why Results Don't Match Plans. Discover how to optimize your Internet speed and troubleshoot connectivity issues. Jan 3, 2024 · Slow speeds on an Xfinity internet connection are often easy to fix. I was getting approx. Note: Comcast does Jan 3, 2024 · The first thing you should do to assess your Xfinity internet problem is take an internet speed test. 1. Anyone else have this problem? Tips and Tools for understanding your speed test results related to your device and plan, and how to improve your speed and resolve wifi issues. Maybe the results of the Xfinity speed test don’t line up with the speed you’re paying to get each month. When I plug a 1gb adapter into this port at a 1gb link I get 1bg download. Jan 1, 2021 · I am getting a max of 250 Mbps download speeds using various speed test websites. Tried to use the assistant You can also access the getting started guide as a PDF here. How To Fix Xfinity Speed Test Not Working (Quick Guide To Solve Xfinity Speed Test Not Working). Dec 11, 2024 · However, If gigabit internet is overkill for you, Xfinity offers plenty of lower max speed options that do not cost quite as much. The Xfinity internet speed measures three things: Download speed: The speed at which your device pulls data from the internet. Dec 24, 2020 · @Curmudgeon101 Are you using the actual "Xfinity" app, not the Xfinity Connect app. 07 Frequency start Value: This field below allows you to modify the frequency the cable modem start with its scan during initialization and registration. Open a Web browser on any device connected to the internet via your home network and type in speedtest. Both ‘Email’ and ‘Platform’ checkboxes for ‘New direct message received’ in ‘Notification & Preference’ option are checked. Jul 10, 2023 · I have a speed test that runs daily at 8AM and it is consistently around 70 Mbps whilst download gets 1. For Xfinity-leased Gateway customers, through the Xfinity app on your mobile device, we can run tests to check for outages, the internet health of your entire home, and the connection to each of your devices. Internet performance depends on a lot of factors (home network traffic, time of day), but a few common culprits for consistent speed problems include the strength of your Wi-Fi router and Internet speed tests, like this one or the test found at SpeedTest. Device Speed VS Plan Speed Learn how to improve your WiFi home network performance. I just confirmed that it is showing on my end. If you switch to Medium security tests work. These test results are often lower than your plan speed due to various factors outside your Internet provider's control, including WiFi conditions and device capabilities. me (funny thing here is that I actually found Learn how to perform a whole home network test to check for service outages, measure the speed to the gateway, and check the connection strength to all devices using the Xfinity app. The older Xfinity speed test had an option to set which IP version to use, but defaulted to IPv6. Mar 2, 2020 · I found my router can only acheive about 350Mbps using IPv6, but can get 950Mbps using IPv4. IPv6 works and IPv4 doesn't means your hardware is probably fine, but you probably need some sort of software or firmware update. What you need for work and play, and how to get the most out of it. Try temporarily turning off the software to see if it's the source of the problem, but make sure you turn it back on! Any security software should work with the Speed Test if it's set up the right way. The first thing I did was run another speed test, this time using speedtest. xfinity. Next, I ran a speed test (speedtest. 2 Gbits, so I tried getting support on it from Xfinity. As a general rule, your speed test results should be within 50-100 Mbps of your service. Device Speed VS Plan Speed Jul 20, 2024 · Just as Xfinity notified me that -- due to a network upgrade in my service area, my upload speed should be 5x to 10x faster than before the upgrade -- I have discovered that the Xfinity app no longer displays measured upload speed in the gateway test results! Jan 19, 2023 · Tech could not explain my theory or the results when we performed speed tests through google, many other speed test sites that the tech suggested, all of my speed test behavior was shown to the tech and was consistent where local and western usa traffic was 5-25Mbps DL but connecting to Salt Lake City, Denver, Albuquerque, etc were all super fast. Aug 12, 2023 · Thanks for this information. Have you tried a speed test? I'm pretty sure Comcast speed test works over IPv6. According to xfinity, I should be getting up to 200 Mbps upload speeds per my current Internet plan. The speed to your device isn't the same as the speed delivered by your Gateway or router. Device Speed VS Plan Speed Speedtest measures the speed between your device and a test server, using your device's internet connection. Comcast Speed Test. It should only be a matter of time before they fix the problem. Using the Xfinity app from your mobile device, the Xfinity Assistant, or accessing xfinity. English (US) This test is measuring the amount of speed available to a certain device at a certain time. I've uninstalled/reinstalled the app, wiped cache and data, but no dice. The point here is that a variance of 10-20 % could be understood not 100%. Learn what you can do if your Xfinity TV or Xfinity Internet is out. However directly from the modem his machine caps out at 1gig. I was trying to do settings to speed up my net. Jul 2, 2021 · Xfinity speed test won't run but used to a couple days ago. Was maxing out at 1gig. The email address in my I recently received the Xfinity mid-split next gen 10G upgrade (what a mess of a name). Your ISP's test may still be helpful in troubleshooting but in most cases these servers are on an internal network server and they WILL NOT give you real world results. A speed test gives you an exact reading of your internet speeds in megabits per second (Mbps). Thank you for joining us here on r/Comcast_Xfinity, your official source on Reddit for help with Xfinity services. com Apr 11, 2025 · Learn about common reasons for slower than advertised Xfinity internet speed, how to accurately test internet speed, and practical solutions to get rid of slow speed issue. Relocate Your Gateway Your Wifi expands out from your Gateway in all directions so be sure you're using the most centrally-located cable outlet to maximize coverage. Device Speed VS Plan Speed Mar 23, 2021 · I'm using various speed test applications: the one on the Xfinity site, the one in my router, a mobile app, an d the www. spent 2 weeks trying different settings because I could not get Comcast to give me the XB7 either because I was not 'eligible' or it was not in stock. Because you’re consistently getting the expected speed from a 3rd party test, but not from either version of Xfinity speed test, I’d bet that it May 28, 2022 · @EG . The Xfinity speed test allows you to easily check your internet performance and ensure you’re getting the speed you pay for. Learn how to analyze your computer's speed and verify that it is performing correctly. The speed available to a device can be affected by: Limitations of your device; Your device's WiFi capabilities; The number of devices online, using up speed, at the same time; Outdated software; Tips Sep 5, 2022 · I contacted xfinity again and explained to the rep the same info as the Motorola rep told me that she will send out a xfi modem to test at no charge. Platform (forum) notifications for DMs are working. By performing a speed test and adjusting the placement of your TV, you can address the issue of weak wireless signal and improve your Xfinity On Demand streaming experience. So is there a reliable Internet speed test out there? I'm wondering why I'm paying for 400 Mbps, but Xfinity says I'm getting half that. The same is confirmed manually from a hardwired PC (using the Xfinity app) and by the Xfinity app testing from the Xfinity gateway itself. If it’s not, we’ve got some handy tips to help improve your Xfinity internet speed. To use the Xfinity speed test tool, follow these steps. Based on that I am confident about the test results. What I have noticed though, is if I run a speedtest on speedtest. If you already have Xfinity and are wondering if it lives up to your speed expectations, run it through our Xfinity speed test. Some others like for example Cloudfare, etc. The arrow reads “ something went wrong gateway, speed test isn’ Nov 10, 2023 · By checking your Xfinity internet performance with a speed test, you can confirm if your actual download speeds are much lower than what you’re paying for. I am new to DMs. Sometimes slow internet might mean your plan isn’t enough for your internet lifestyle and household. net (though I prefer speedof. Here's the tests I tried: speedtest. This will produce the most accurate speed test result. Jan 25, 2024 · In response to emails from xfinity, I upgraded my cable modem to the recommended Hitron CODA56. Learn how to check for Xfinity service outages using the Xfinity app, xfinity. Jun 3, 2020 · Netgear CM1100 Hardware Version 2. There's something not right with Comcast's systems updating speed test and a few other things. In this video tutorial I will show you how to fix Xfinity Sp Oct 15, 2021 · Normally I would not quibble over this speed, but it is likely to be a factor contributing to my slow wifi speed -- which is significantly below 50% of the speed I should be getting just three feet away from the Gateway. There are several possibilities here for the variations in speed: 1) a problem with the service, 2) a problem with customer equipment, and 3) a problem with the speed test infrastructure itself. Also, make sure any device you use to test with has gigabit Ethernet (and not just 10/100). Select that and it has the "Test speed to gateway". However, it’s important to note that other factors such as slow internet speeds, forgotten Wi-Fi passwords, modem problems, Wi-Fi connection problems, and cable box or Feb 15, 2022 · Recently upgraded to Gigabit Extra with Xfinity and I am not seeing no more than 700 to 800mbps down. Whether you’re gaming, streaming, or working from home, knowing your actual speeds helps you optimize your connection and troubleshoot performance issues. Upload speed: The speed at which your device sends data to the internet. Check the status on the website or app directly. Spectrum. Then select connect at the bottom. I do see that you tried directly at the modem as well. Note the Xfinity "speedtest" shows the "speed to your gateway" - your gateway is your router, meaning you're basically testing the speed of your WLAN. This is the usual argument stated. The average was calculated from thousands of our Xfinity speed test results. Connect, My account, Mobile ect. Xfinity internet speed test is a valuable tool designed to assess and measure the speed of your internet connection. You'll see your current statement and a list of your past bill statements. Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. The most accurate speed test you can do is just using a stopwatch to download a file from a gaming server. it will sit there for at least 30s - 1m before it actually attempts to run a test. I can run a speed test to my modem using Comcast Business -> Manage Internet -> Test Speed to Modem -> Run Speed Test. 2 Gbps or higher (it tests directly from my router). Basically it increased my upload from 40Mbps to 200Mbps and let me upgrade from 1. Nov 8, 2020 · However I am still experiencing the same issue. Three of the areas with the fastest average Xfinity speeds, Country Club Hills, Gurnee, and Glencoe, are in the Chicagoland area, which tracks because internet providers often get the best speeds in the suburbs of a major city. My network has Gigabit speed on all its servers. Available in 39 states, It delivers fast speeds over a cable internet connection, holding its own against top-notch fiber-optic brands in our Fastest Internet Providers lineup. Device Speed VS Plan Speed Speed tests show you just how fast (or slow) your internet connection is. Doing so ensures that you are getting the speed you’re paying for, and can be a quick way to check the “health” of your internet connection. Why is this speed test showing faster speed results than other tests? See full list on xfinity. 5 but speed various speed test only at 100 on the adapters that do work, some adapters don't even link up properly. Do Internet booster apps really work? Internet boosters do not increase your network speed. The connection we used to run the Xfinity speed test is advertised to deliver download speeds that run up to 250 Mbps. Aug 27, 2024 · user_b37tsx Log into your account. A properly configured firewall shouldn't cause issues with the test, but you can try momentarily disabling the software before a test to see if it's causing the problem. If not, see if the link lights can give you any clues. Jun 5, 2024 · Part 1: Test the modem. Oct 15, 2023 · I figure next step is calling tech support, but I'm not sure if you should start with Arris or Comcast. Whether Xfinity is your internet provider or you use a different provider, the speed test below can show key statistics about your internet connection. com: 250 Mbps. Year Released Expected WiFi Speed* 2011-present: 150-500 Mbps: 2007-2010: 75-150 Mbps: 2006 & earlier: 25 Mbps Internet speed tests, like this one or the test found at SpeedTest. The Xfinity Discovery Hub is your resource for Xfinity product news, technology education, and more. I have bypassed my switch and disabled my mesh network for this test. 9mbps. Results are approximately consistent everywhere. Internet speed tests, like this one or the test found at SpeedTest. Finally after activating it with the xfinity rep I did a speed test and was still getting between 930 and 942 Mbps. Mar 9, 2025 · Wireless speeds will always be somewhat slower than this advertised speed as there are many variables that affect WiFi connectivity and performance. I have searched the Xfinity site for a technical support number but could not find one, which is adding to my frustration. 2Gbps to 2Gbps download. We know you rely on the internet to stream videos, play games, and work (or learn) from home in an increasingly connected world. Apr 22, 2025 · Xfinity Internet is a solid provider in a lot of ways. net. Any suggestions? Or does this even matter as long as it works? Last week I received the 3rd gen xFi Gateway to replace my advanced gateway. Below is from the Ookla speed test app. I got confused because xfinity speed test and one from microsoft store showed two different speeds and as I really rely on my net for smooth livestreaming (mainly upload) I changed out my wires and now I login to xfinity and it says can't find modem often. 5gb lan link it either doesn't work at all or works at a super low speed of only 100. If you determine it is not a problem on your home network, then ensuring it is not being throttled by utilizing a speed test, checking download & upload speeds, and then using the Xfinity app to properly reset the gateway can solve the issue Internet speed tests, like this one or the test found at SpeedTest. Whenever possible, run the test from the individual device you’re having issues with, since results will be specific to that device and other devices may be getting more or less speed. Like why would you test speed from puma Arizona to New Mexico? It's not accurate I don't think. Device Speed VS Plan Speed Internet speed tests, like this one or the test found at SpeedTest. Xfinity customers report the fastest internet speeds from 365 to 889Mbps in Illinois, Maryland, and California according to our speed test results. Click "run speed test" then "start test". The Comcast/Xfinity Speed Test is a free online tool that lets users test their internet connection speed. The other was average speed N would work but I was constantly fighting to keep it the signal active. SpeedTest Master is a widely used speed test app for mobile internet speed testing. Device Speed VS Plan Speed May 14, 2023 · Test Your Internet Speed. Aug 11, 2020 · So some of my smart home devices would not work. Note: Comcast does not throttle speeds! Internet speed tests, like this one or the test found at SpeedTest. Device Speed VS Plan Speed Check for potential outages in your area that may be affecting your Xfinity Internet, TV, or phone services. There may have been an update pushed that resolved the speed to gateway test. io, as well as a lot of other names. Below is the results from the Google speed test for reference. You can try the speed test Xfinity with Ookla or Speedchecker. By measuring speed and latency, comparing results across devices and locations, and reviewing historical data, you can effectively pinpoint the source of connection problems, helping you get your internet working the way you need it to. Some other speed test sites also will lead you to believe that testing off a server close to you will help. As I feel like it has a lot of hiccups. net site. Dec 16, 2024 · Best mobile speed test: SpeedTest Master . It's important to differentiate between the speed of the Internet connection 'to your home' and the speed that reaches an individual device 'within your home' because they're two very different measurements. 8 Mbps Upload Speed = 23. The results didn't match with XFi--it reported the speeds I should be getting, if not a little bit higher. IT CAN NOT BE RESOLVED REMOTELY, VERY POOR REMOTE RESOLUTION BECAUSE I BELIEVE THERE ARE ISSUES IT SHOULD BE DEALT WITH IN THE FIELD AND NOT ON THE COMPUTER REMOTELY. This process helps determine the upload and download speeds of your internet connection. Find out how we send proactive text messages to customers in outages. net) using my PC, which is also connected wirelessly to the 5ghz band. Technician came same day and checked, verified that the 2 gig speed is inconsistent and also changed my XB7 modem to a XB8 model. I have not been able to receive email notifications for DMs. pfvjo qewock lwn brzcne opext gjtjta wfumd drxaa xpml kdktd qcpvoq kanwir tgfbt lftan rrbgm