Servicenow hide variable set title I can remove it by unchecking the "show title" box but then it does not show up when I setDisplay ("additional_info", true). Will you configure the variable set? It might affect many catalog items. How can i achieve this Nov 29, 2022 · Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field Hi there, Scrolling through the Quebec release notes for Service Catalog improvements, you might have noticed the three improvements for Variables. Oct 28, 2022 · However, I am having trouble seeing the title of the variable set to which the hidden variable belongs. setVisible () to hide the variable set. By default, these ‘Help Text’ sections are collapsed when the service catalog item loads. thanks in advance! Jun 7, 2021 · Hi, I am trying to hide the title of the multi-row variable set but unable to achieve it since it's a mandatory field. setDisplay () or g_form. Using variable sets saves time because you do not have to create the same variables individually for many catalog items. But, you cannot edit the visibility settings of its variables using catalog client scripts and catalog UI policies, that is, the g_form. So I want to HIDE all variables in the multi Row variable set. Any help/guidance May 8, 2025 · Hello everyone, I need your help with a question. Optionally, use an onLoad script to hide the fields initially when the form loads. Can you help me out with this. Steps to Reproduce Navigate to "Maintain Items" 2. Standard UI Policy that hides variables in the normal instance do not apply to Service Portal. But we only want the variables alone displayed on the form without the name of the Oct 8, 2018 · I have a container in a record producer that is "Additional Information" but I don't want it to display until a change is set on another field. Oct 28, 2022 · This is ok, but dynamically is it possible to hide only the Display Title (display_title) of a variable set? For example, when all 5 variables of a set are visible, then its title will be shown. Oct 8, 2018 · I have a container in a record producer that is "Additional Information" but I don't want it to display until a change is set on another field. setMandatory () it does not work. setDisplay () and g_form. May 17, 2022 · So whenever we want to fill out the catalog item form, it's displaying the name of the two Variable sets followed by their respective variables. Mar 13, 2014 · You aren't changing the label as it is stored in Service-Now on the variable set, you are simply altering it after it is rendered in the browser. Thank you! Learn how to determine and use the correct container variable in ServiceNow to ensure variables appear in the right place and alternate as expected. Dec 30, 2024 · Is there a way to hide the label of the MRVS? Sep 25, 2019 · We have a Catalog Item that has (among other things), a Multiple Choice field and two Variable Sets. I have a Multi-Row Variable Set (MRVS) that contains a total of 27 fields. could not make it as a ready only variable because we want the edit button only in multi row variable. Let's say you have a Catalog Form and you want to display / hide certain form fields. Steps to Reproduce Navigate to Service Catalog > May 17, 2022 · Hi, Please I need help on how to hide Variable set name on a catalog item form. Apr 21, 2019 · I need to show and hide variables based on choice list options selected in a mmulti-row variable set, can anyone suggest any altrnate for this as Servicenow has made the UI Policy action option "Visible" locked out for Multi-row variable set, nor is the g_form. Jun 12, 2015 · Have created a variable set for the catalogue item: Software. I want to hide the Title of variable set on the catalog form for some of the items on form load. Then you can hide the variable set using g_form. Thanks in advance!! Catalog UI Policy does not hide Container when there are other UI Actions which mark variables as Mandatory. I have tried setDisplay ('additional_info', false) but it still shows the title. setDisplay ('variable_set_name',false); in the catalog client script Don't Forget to tick the applies to requested items. How can we remove the add / remove all and actions from the table it is multirow variable set. Any ideas would be helpful. I want it to work so that initially, neither Variable Set is visible. Feb 10, 2025 · Hi Community, I have a multi-row variable set which has a variable of Type Lookup Select Box and I want to hide the value of this variable when added from the catalog form and don't want to display this variable column. Don't worry 😀. However, we cannot remove any of these Jun 20, 2023 · I have a requirement to hide multirow variable set's variable based on the selection of other field(out of MRVS). Is there a way to do this? I've seen one community post and tried using DOM manipulation, but it isn't working. I am using catalog client script or set the variable hide to TRUE, but it is Apr 15, 2020 · Hello, i saw multiple question regarding multi row disable R emove all button and as well as delete button but i am not getting any solution regarding in this issue. Select the name of the catalog item where you want to hide the variable set. I would like to hide the title of the variable set without using the SysID of the variable set if possible. Use the appropriate g_form method: Within your Client Script or UI Policy's script section, use either g_form. But the variables inside the multi row variable set can't be hidden individually in any pre-quebec release instances as the visibility field on the UI Action Feb 11, 2021 · With the Quebec-release, this is now possible! Hiding a Variable [Pre-Quebec] Usually one would hide Variables through either Catalog UI Policy in combination with Catalog UI Policy Actions or through Catalog Client Script. How can I get rid of this label 'op Jan 3, 2024 · Hi Team, Can someone please help me on the below issue. For example, let's say you want to display the "context_root" form field when "Web App (user interface)" is selected. In Service Portal, variable set is not hidden when using g_form. One of these, "Make a variable read-only or hide it while defining th Jun 13, 2019 · Good morning, I am trying to figure out how to remove the 'Options' label when adding check-boxes to a Catalog Item. This includes variables with Checkboxes. Basically, we have two different variable sets that are attached to our catalog items. Jun 7, 2021 · Hi, I am trying to hide the title of the multi-row variable set but unable to achieve it since it's a mandatory field. When the MRVS is minimized (list view), a horizontal scroll bar appears, which negatively impacts the user experience for my client. Also I want to hide this from the RITM and Catalog Tasks. When I add multiple choices which popsup when a variable checkbox is ticked, the variables below it move down under another 'options' label. Also, when variables should be modified, you can modify the variable set and the changes are reflected across all the catalog items that are associated with the variable set. Best Regards When a variable is already mandatory and trying to set it to be not mandatory and hidden as well using g_form. So whenever we want to fill out the catalog item form, it's displaying the name of the two Variable sets followed by their respective variables. Thanks, Tadz Unable to hide label variables in Service Portal Catalog. For Multi-Row Variable Sets, up to the Paris-release scripting like g_form. It is a client side edit. Create new item under Service Catalog - for Mar 4, 2019 · I am using a variable set on my catalog item which has display name 'Vendor Employee Details' , i don't want to display this title on my catalog item, instead i want it to be 'Employee Details' How can i change this using a catalog client script ?? @Bidduam another way is to explicitly show/hide the variables within the variable set based on the other variable remember you need to make the variables non-mandatory to hide them If my response helped please mark it correct and close the thread so that it benefits future readers. Dec 30, 2024 · How to hide label of multi row variable set Yi Ming Song Tera Contributor 3 weeks ago. setVisible () is not honored in catalog client scripts, and the Visible field of a catalog UI Jun 16, 2011 · Once you’ve got the empty variable names collected all you have to do is set up a client script to grab the ‘g_scratchpad’ variable, split out any empty variable names, and hide each one. Is there any solution so that simply just remove Remove all Jan 23, 2023 · Hi, I've a requirement where a Multi Row Variable Set is auto-populated, but I need the 'Edit' icon (🖋) to be available for an user to edit any row and rest of the buttons/icons ('Add', 'Remove All', 'X') to be disabled or hidden. Oct 4, 2022 · I am using a Multi Row variable set to get the value form table, but it is only for approver to check the value and I do not want any end user to modify it. I am trying to show/hide with a client sc Aug 13, 2025 · How to Use Variable Set in ServiceNow: Step-by-Step Guide Working with ServiceNow's service catalog can speed up your ITSM operations, but knowing how to organize your requests with variable sets can upgrade your catalog from ordinary to efficient. I would like to know how to change the title of variable editor. Thanks in advance!! Mar 20, 2025 · Hello guys! I wonder if there is any way to show/hide display title of a Container start in a record producer, in front-end? The end user should see the title of the Container start if a certain checkbox is true in the form, otherwise it shoudl be hidden. I changed all the same names in the translation table, but it did not change. Apr 14, 2025 · Use the onChange script to dynamically show or hide variables inside a variable set based on the value of a catalog item variable (u_office_pickup_yn). Feb 2, 2010 · Each Service Catalog variable in ServiceNow allows you to provide the end-user with some additional information about that variable and how to use it. Thanks in advance!! Issue Is there a way to show/hide variables inside the multi-row variable set? Resolution Generally, variables can be hidden using either Catalog UI Policy in combination with Catalog UI Policy Actions or through Catalog Client Script. The client script is pretty simple since the heavy lifting is being done in the business rule. The variable is simply not hidden. Jan 27, 2021 · Unfortunately, it's not an option in an MRVS: You can define catalog client scripts, catalog UI policies, and catalog data lookups for a multi-row variable set. Mar 13, 2014 · I have variable set which is attached to multiple item. i can see the widget is read only so we cannot hide it through css. setDisplay (<variable set name>, false) in a Catalog Client Script. Then, in the Multiple Choice field, if the first selection is made, the first Variable Set is shown (and the second is hidden). Please see attached. setDisplay ('field_name', false); working on this type of variable set. You can easily do it by disabling that variable from availability section (Visible on Guides). Save this We would like to show you a description here but the site won’t allow us. setVisible () or wouldn't work. But we only want the variables alone displayed on the form without the name of the variable set itself. Hi Mussie, You can use variable set for your variables. vpx3tvyy ye4yxn upl vej tqhx isqd9w dnjy r3uq3zx 4prq 4v